Useful Links


Poppys Pet Services - - - Dog Walking and Pet Services, click on our name to access our website


Sandsend Holidays - - - Dog Friendly Holiday Cottage in Sandsend near Whitby, North Yorkshire, click on our name to access our website


Within the Uk

At Pet Bay we always try to keep our costs as low as possible for post and packing meaning that we can keep the costs lower for you the customer.

We currently offer the following delivery options:

Free Delivery on all orders over £75.00* (*applies to Standard Delivery Service Only)

Free Delivery to any address within the Barnsley, South Yorkshire Area* (*Please contact us on 01226 383329 to confirm delivery details)

Standard Delivery (normally 3-5 working days)

Special Delivery (1-2 working days)

Should you choose our Special Delivery option a signature may be required to acknowledge receipt of your goods upon delivery.  Where possible we send out all of our items using either Royal Mail or our own preferred courier service provider.

Where possible we send out all orders within 24 hours of receipt in order to get your items to you as quickly and securely as we can; if you get your order through to us before 1:00pm then we will endeavour to get your goods packaged and sent out on the same day.

Out of stock orders will be dispatched within 21 days of your order.  In the unlikely event that we are unable to send your items to you within this time period, we will contact you.  You will then have the option of agreeing to a new delivery date or cancelling the order and receiving a full refund.

If you need to have your items delivered urgently, we always recommend you give us a call before you order to check the stock availability. Call 01226 383329 to check stock/delivery availability.

We deliver most of our products anywhere within the uk for the delivery costs as recorded at the checkout.  We try to keep any costs or surcharges to a minimum but occasionally (normally for heavy/bulky items) it may be necessary to charge an additional supplement to some postal areas.

If we can avoid these charges then we will, however, where we can't we will always give you a call before sending out your order to let yo know of any additional costs involved.  We always give you the choice of whether you wish to proceed with your purchase (we hope that you will) or whether you would prefer to cancel your order in which case we hope that you will choose to do business with us again in the future.

Overseas Deliveries

We regret to advise that at the present time we are unable to accept deliveries abroad.

Postage & Packaging


We offer FREE local delivery/postage to all addresses in the Barnsley, South Yorkshire area. Information about both of these offers is available using the link below. *Please find details of our postage policy here.


Find out more!